StudyManager User - A Community-based Resource for StudyManager Users

Essential Support Plan
Our Essential Plans allows you to purchase support on a per incident basis. Each plan allows you to submit and review support cases online. We currently offer the following Essential Support Plans:

       · Essential Plan 1:   $100 (1 incident) - Purchase
       · Essential Plan 5:   $450 (5 incidents) - Purchase
       · Essential Plan 10: $900 - (10 incidents) - Purchase

       · What is a support incident?
       · View Support Plans [.pdf]

To purchase an Essential Plan over the phone: (206) 728-0313 x 3

Premium Support Plan (YSMA)
Our Premium Plan is an annual support and maintenance agreement that includes free software upgrades and a block of support incidents. To purchase our Premium Plan, please contact your account representative or call 1-877-773-0622.

· View Support Plans [.pdf]


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